Amazon Luna status

Incident history

1. Fire TV app failing to launch

   majorresolved

   Apr 2, 2026, 08:00 PM UTC → Apr 2, 2026, 10:10 PM UTC · 2.2 h · regions: NA, EU

   Luna's Fire TV client crashed on launch for ~2 hours after a server-side flag rollout. Web client unaffected.

2. New region launch — brief sign-in delays

   minorresolved

   Feb 20, 2026, 09:00 AM UTC → Feb 20, 2026, 09:30 AM UTC · 30 min · regions: EU

   30-minute window where new Nordic users hit a 'service unavailable' message during the staged rollout.